Live Operations
Keep your live game growing — with the team that runs it like it's ours.
Why teams pick Sunrock Games for live operations.
- Live content pipelines and seasonal event delivery
- Economy, telemetry and A/B testing frameworks
- 24/7 monitoring, on-call and incident response
- Community and player-support tooling
Tools and platforms.
- PlayFab
- Firebase Remote Config
- Datadog
- Grafana
- Redshift
How we run live operationsengagements.
- 01
Discovery
We audit scope, tech stack and constraints, then align on measurable outcomes.
- 02
Team setup
A senior lead and hand-picked specialists onboard inside your tools within days.
- 03
Production
Weekly builds, transparent tickets and a single point of contact throughout.
- 04
Delivery
Documented handover, QA sign-off and post-launch support you can rely on.
Live Operations — questions we get most.
Can you sign an NDA before we share details?
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Yes. We sign your NDA before any discovery call and can operate under mutual, one-way or perpetual agreements.
How quickly can a team start?
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Most engagements start within 2–3 weeks. Urgent ramp-ups can begin in under 7 days with a senior lead on day one.
Do you integrate into our tools and pipelines?
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Yes. We work inside your Perforce, Jira, Slack, Confluence, Jenkins and internal engines from day one.
How do you handle IP ownership?
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All work is delivered as work-for-hire. IP, source and assets transfer to you on payment, with clean chain of title.